50 Openings: Cognizant Freshers Walk In Drive On 08th August 2024

50 Openings: Cognizant Freshers Walk In Drive On 08th August 2024

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.

Cognizant-Walk-In

Qualification:Any Graduate

Experience: 00-years

• Role: Voice process

• Job Location:Hyderabad

• Openings: 50

Time and Venue:

8th August, 10.00 AM-12.00 PM

Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032

Contact Bhavana

Job description:

• Excellent communication and interpersonal skills

• Proficient in writing, reading and speaking English

• Proficient in using computers and MS Office

• Able to type 30 words per minute in the preferred language

• Fair knowledge of navigation on Google Maps and Geography

• Able to work in different shifts depending on business requirements Good in applying theoretical knowledge into practice and make sound decisions based on predefined policies.

• Follow all compliance and security measures related to client data

• Ensure process guidelines are followed and met as documented

• Meet client metrics & related issues on time with highest quality, stay up to date with the process knowledge/changes. Refer to knowledge updates/repositories to effectively process transactions.

• Adhere to process quality metrics and strive to exceed the daily/monthly/annual quality & productivity targets.

Job Description:

Moderate the content and ensure the required accuracy is maintained. Complete the given assignments within the defined SLA/TAT - Work and understand metrics to manage performance independently

• Make the correct decisions to ensure accurate information is updated on the front-end.

• Focus on achieving 100% user satisfaction and ensure zero client escalations.

Skills Required:

Excellent command over communication skills and strong command over the local language/ language off support in the region (English)

• Excellent customer service skills.

• Willing to work in a shift based work schedule

• Sound judgment while moderating the content

• Effectively.communicate his/her thoughts in a well-organized manner

• Should be on par with CEFR C1 quality in English, and be fluent in conversant + written English/Arabic